At House of Soho, we strive to offer a seamless shopping experience from the moment you place your order to the delivery at your doorstep. We’ve partnered with Shiprocket, a leading shipping and logistics provider, to ensure that your purchases reach you swiftly and securely.
Shipping Policy
- Processing Time: All orders are processed within 1 business day. Once your order is ready to ship, you will receive a confirmation email with tracking details.
- Shipping Charges: Shipping charges will be calculated at checkout based on the delivery location and the size of your order. We offer free shipping on orders above [X amount].
- Delivery Time: Depending on your location, deliveries typically take between up to 7 business days. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.
- Tracking Your Order: Once your order is shipped, you can track it using the tracking number provided in the confirmation email. Simply enter your tracking number on our website or directly on the Shiprocket tracking page.
- International Shipping: Currently, we only ship within India. We are working on expanding our services to international destinations.
Delivery Guidelines
- Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Delivery Attempts: If you are not available at the time of delivery, our shipping partner will attempt delivery again. You may also receive a call to reschedule the delivery.
- Damaged or Lost Items: In the rare event that your package arrives damaged or is lost in transit, please contact our customer support team within 2 days of the expected delivery date. We will work with Shiprocket to resolve the issue as quickly as possible.